Last Updated: May 15, 2025
Introduction
Welcome to VoIP Navigators (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website voipnavigators.com (the “Website”).
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website. By accessing or using our Website, you signify your consent to the terms of this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form
- Subscribe to our newsletter
- Comment on our blog posts
- Request information about 3CX or VoIP solutions
The types of personal information we may collect include:
- First and last name
- Email address
- Phone number
- Company name
- Job title
- Messages or questions you submit
Automatically Collected Information
When you visit the Website, we may automatically collect certain information about your device and usage patterns. This information may include:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages you view
- Time spent on pages
- Clicks and actions taken on the Website
- Date and time of your visit
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
Types of cookies we use:
- Essential cookies: Necessary for the Website to function properly
- Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around the Website
- Functionality cookies: Enable the Website to remember choices you make
- Targeting cookies: Record your visit to the Website, pages visited, and links followed
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
How We Use Your Information
We may use the information we collect from you for various purposes, including to:
- Provide, maintain, and improve our Website
- Respond to your inquiries and provide customer support
- Send you technical notices, updates, security alerts, and administrative messages
- Communicate with you about products, services, and events
- Monitor and analyze trends, usage, and activities in connection with our Website
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize your experience on our Website
- Create and distribute newsletters if you have signed up for them
- Provide information about 3CX and VoIP solutions
Analytics
We use Google Analytics to help us understand how our users engage with the Website. Google Analytics uses cookies and similar technologies to collect information about Website usage and report website trends. You can learn more about Google’s practices at Google Privacy & Terms, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may disclose your information in the following circumstances:
- To comply with applicable law, regulation, legal process, or governmental request
- To enforce our Terms of Service and other agreements
- To protect the rights, property, or safety of VoIP Navigators, our users, or others
- In connection with a business transfer, such as a merger, acquisition, or asset sale
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to access: Request access to your personal information
- Right to correction: Request correction of inaccurate personal information
- Right to deletion: Request deletion of your personal information
- Right to restrict processing: Request restriction of processing of your personal information
- Right to data portability: Request transfer of your personal information
- Right to object: Object to processing of your personal information
- Right to withdraw consent: Withdraw consent at any time where we rely on consent to process your personal information
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These include:
- The right to know what personal information we collect and how it is used and shared
- The right to delete personal information collected from you
- The right to opt-out of the sale of your personal information
- The right to non-discrimination for exercising your privacy rights
To exercise your California privacy rights, please contact us using the information provided in the “Contact Us” section below.
Nevada Privacy Rights
Nevada residents have the right to opt out of the sale of certain personal information to third parties. We do not sell your personal information. However, if you are a Nevada resident and would like to make an inquiry regarding your rights under Nevada law, please contact us using the information provided in the “Contact Us” section below.
Virginia, Colorado, Connecticut, and Utah Privacy Rights
Residents of Virginia, Colorado, Connecticut, and Utah have various privacy rights under their respective state privacy laws. These may include rights to access, correct, delete, port, and opt out of certain processing of personal information. To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take necessary actions.
Third-Party Links
Our Website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any websites you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: privacy@voipnavigators.com
- Address: 30 N Gould St Ste R, Sheridan, WY 82801
Additional Disclosures for Specific Jurisdictions
Notice to European Users
For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we comply with applicable data protection laws, including the General Data Protection Regulation (GDPR). If you are in the EEA, UK, or Switzerland, you have certain rights under the GDPR. Please note that while we aim to provide services to U.S. users, you may still have these rights if you access our Website from these areas.
The legal bases for processing your personal information are:
- Your consent
- Performance of a contract (when responding to your inquiries)
- Our legitimate interests (such as maintaining and improving our Website)
- Compliance with legal obligations
Notice to Canadian Users
For users in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable. Canadian users have rights similar to those described elsewhere in this policy, including rights to access, correct, and delete personal information.
Cookie Policy Details
What Are Cookies
Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Website or a third party to recognize you and make your next visit easier and the Website more useful to you.
How We Use Cookies
We use cookies for the following purposes:
- To enable certain functions of the Website
- To provide analytics
- To store your preferences
- To enable advertisements delivery, including behavioral advertising
Types of Cookies We Use
- Session Cookies: These are temporary cookies that expire when you close your browser.
- Persistent Cookies: These remain on your device until you delete them or they expire.
- First-Party Cookies: These are cookies set by our Website.
- Third-Party Cookies: These are cookies set by our service providers, such as Google Analytics.
Your Choices Regarding Cookies
If you prefer to avoid the use of cookies on the Website, first you must disable the use of cookies in your browser and then delete the cookies saved in your browser associated with this Website. You may use this option for preventing the use of cookies at any time.
If you do not accept our cookies, you may experience some inconvenience in your use of the Website. For example, we may not be able to recognize your computer or mobile device, and you may need to log in every time you visit the Website.
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
