When Zoom’s communication infrastructure unexpectedly collapsed during a major enterprise presentation, it highlighted the fragile nature of VoIP technologies in high-stakes environments. You’re likely aware that customer service departments are increasingly evolving to Voice over Internet Protocol systems, but the…
In today’s competitive business landscape, you can’t afford to overlook opportunities for cost-effective improvements in customer support. VoIP technology offers a compelling solution that goes beyond mere cost savings. You’ll find that shifting to VoIP not only reduces your hardware…
Imagine your VoIP system as a fortress standing against a myriad of cyber threats. You need more than just high walls; you need a complete set of defenses. From encryption and network segmentation to robust firewalls and intrusion detection, each…
